Last Updated: January 1, 2024
At Ultra Flare Quinth Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
Information We Collect
Personal Information
- Name, address, phone number, and email address
- Payment and billing information
- Reservation and booking details
- Identification documents as required by law
- Special requests and preferences
Automatic Information
- Website usage data and analytics
- IP address and device information
- Cookies and similar tracking technologies
- Location data (with your consent)
How We Use Your Information
- Process and manage your reservations
- Provide personalized services and experiences
- Communicate about your stay and our services
- Process payments and prevent fraud
- Comply with legal and regulatory requirements
- Improve our services and website functionality
- Send marketing communications (with your consent)
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers and business partners who assist us in operations
- Payment processors for transaction processing
- Government authorities when required by law
- Emergency contacts as necessary for your safety
Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data during transmission
- Secure storage systems with access controls
- Regular security assessments and updates
- Employee training on data protection practices
- Compliance with industry security standards
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Ensure website security and functionality
You can control cookie settings through your browser preferences.
Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- File a complaint with privacy authorities
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records as required
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.